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How can we help?
Or message us on WhatsApp · Mon–Sat, 11:00 AM – 7:30 PMShipping
We ship within the United States only. Orders placed before 12 PM on a business day ship the same day, and you get an email with tracking as soon as your order leaves.
Exchanges
We don't offer refunds, but you can exchange your piece for another size or style within 14 days of delivery. Items must be unworn, with tags and in their original packaging.
- 1Request your exchangeMessage us on WhatsApp or email with your order number and the size or piece you want. Items sent without a request can't be accepted.
- 2Ship it backWe confirm availability and send you the address. You cover the carrier label both ways.
- 3Get your new pieceOnce we receive and inspect your item, we send you the new one.
Exchange fee: the cost of the carrier label both ways, to send your item back and to ship your new piece. All sales are exchange-only, no refunds.
Damaged or wrong item? Tell us right away and we'll make it right.
Size Guide
Measure over light clothing. Between two sizes? Size up for a relaxed fit, down for more compression.
| Size | Bust (in) | Waist (in) | Hips (in) | US size |
|---|---|---|---|---|
| S | – | – | – | – |
| M | – | – | – | – |
| L | – | – | – | – |
Track my order
When your order ships you get an email with the tracking link. You can also sign in to your account to see all your orders and their status.
Frequently asked questions
No answers matched your search. Contact us and we will help.
When will my order ship?
Orders placed before 12 PM on a business day ship the same day. Orders placed after 12 PM, on weekends or holidays ship the next business day.
Is shipping free?
Yes, orders over $200 ship free within the United States. Rates for smaller orders show at checkout.
Can I pick up my order in store?
Yes. Choose Pick up at checkout and collect your order in San Jose. It is usually ready within 24 hours.
Can I get a refund?
We don’t offer refunds. You can exchange your piece for another size or style within 14 days of delivery, unworn, with tags and in its original packaging. The exchange fee is the carrier label both ways. Contact us before sending anything back.
Do you ship internationally?
Not at the moment. We ship within the United States only.
How does OM Rewards work?
You earn points on every order and redeem them for rewards. Join from your account or the OM Rewards page.
How do I care for my activewear?
Your Orma pieces can go in the washing machine and the dryer (use your dryer’s activewear setting). Do not wash in hot water. Wash colors separately so they don’t stain each other. Do not iron: the heat damages the logos.
Contact us
Questions about an order, sizing, shipping or exchanges? We are happy to help. Include your order number so we can answer faster.
Business hours
Monday – Saturday: 11:00 AM – 7:30 PM
Sunday: closed