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At Orma Collection, we are committed to processing and shipping your order as quickly as possible. Please review the following information before placing your order.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed or shipped on weekends or holidays. During promotional periods, product launches, or high-volume seasons, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with your tracking information.

Shipping Times

Shipping times vary depending on the destination and shipping method selected at checkout.

Please note that estimated delivery times begin once your order has been shipped and are not guaranteed. Delays caused by the shipping carrier, weather, holidays, customs, or other circumstances beyond our control may occur.

Orma Collection is not responsible for delays caused by the carrier once the package has been shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Orma Collection is not responsible for orders delivered to an incorrect address provided by the customer. If you need to make a change to your shipping address, please contact us as soon as possible after placing your order. We cannot guarantee that changes can be made once an order has entered processing.

Lost, Stolen, or Missing Packages

Once an order has been marked as delivered by the shipping carrier, Orma Collection is not responsible for packages that are lost, stolen, or misplaced after delivery.

If your package appears to be missing, we recommend contacting the shipping carrier directly and providing your tracking number.

If a package is returned to us because it was undeliverable, refused, or the address provided was incorrect, the customer may be responsible for the additional shipping costs required to resend the order.

International Orders

For international orders, customers are responsible for any customs duties, taxes, tariffs, or other fees that may be imposed by the destination country.

Orma Collection does not control these charges and they are not included in the purchase price unless otherwise stated at checkout.

Order Tracking

Once your order has been shipped, tracking information will be sent to the email address provided at checkout.

Please allow up to 24–48 hours for tracking information to become active after receiving your shipping confirmation.

Questions About Your Order

If you have any questions regarding your shipment, please contact us at:

Email: ormacollection.0925@gmail.com

By placing an order with Orma Collection, you acknowledge and agree to this Shipping Policy, as well as our Return & Refund Policy and Terms & Conditions.